If the lamp does not come on when power is applied

1. When the track is switched on, or power applied to a monopoint or recessed light, does the green LED on the lower surface of the light come on for 13 seconds? If not go to 2. If yes, go to 4.
2. Is there power present eg are other lights connected to it working? If yes, go to 3. If no, your problem is with the electrical supply – consult your electrical contractor.
3. If power is connected, is the track adaptor on the DR2/DR3 a 3-circuit type ie the type that allows you to select one of 3 circuits? If so, make sure that it is switched to the circuit that is powered up – see Qu 2 above. If switching to another circuit does not cause the green LED to come on when power is first applied, go to 6.
4. If the green LED lights but the lamp does not come on, it may be that the lamp was switched off on the controller when the light was last controlled. Use the controller to select the light and set the dimmer on the controller to 100%. If the lamp still does not come on, go to 5.
5. Check the lamp with a continuity tester or by replacement. If it still does not come on, go to 6.
6. Your light may be faulty, please contact Remote Controlled Lighting Ltd for advice.

If you cannot select the Director using the laser pointer built into the controller.

1. Make sure that you are standing directly below the light and pointing the laser directly up at the sensor. Make sure that there are no bright lights pointing up at the sensor. Note that once the light has been selected, pressing the ‘select’ button again will deselect it.
2. If the procedure in 1 does not work, check if you can select one of the other lights with this controller. If yes, go to 4. If no, go to 3.
3. Replace the batteries in your controller. If this does not clear the fault, your controller may be faulty. Please contact Remote Controlled Lighting Ltd – see ‘contact us’ - for advice.
4. Your light may be faulty, please contact Remote Controlled Lighting Ltd for advice.

You have selected a light and the red LED is lit but the light does respond to the pan, tilt or dim buttons on the controller.

This can happen if the light is on a circuit that is controlled by an external dimmer and the dimmer level is set too low for reliable operation of the control circuits. Increase the external dimmer setting to full, move the light to the desired position and reduce the dimmer setting.

Any Other Problems

Please contact RCL if you have any other problems. RCL has a ‘no quibble’ replacement policy for lights which fail in normal service within three years of purchase. Please note that the warranty is invalidated if the light is damaged or if an attempt has been made to open it.